Welcome to the best consumer product-satisfaction support in marine electronics, now made even better.

In the unlikely event your Lowrance marine display fails in the first five years of new purchase, you’re fully covered with guaranteed options:

If a Lowrance product fails within 5 years of purchase the consumer will have the opportunity to upgrade to current model technology.

Proof of purchase is required.

In the Americas, the consumer may contact Customer Technical Service for a Return Merchandise Authorization or go online to register their product and create an RMA.

In Asia Pacific, consumers must contact Customer Technical Service for an RMA.

In Europe, Middle East and Africa, consumers should contact their certified dealer or distributor for service.

If a product tests faulty:
  • A technical support representative will contact the consumer to explain replacement and upgrade options.
    • OR
  • The consumer should contact their dealer for replacement and upgrade options.
 If a product does not test faulty:
  • Consumer will need to pay for the bench test and the product will be returned.

To contact North America Technical Customer Service, call 1-800-628-4487
To contact Australia Technical Customer Service, call 1300 628 426